Hours: Flexible and dependent upon guest needs. Days may start at 6am for facilitation of fishing guests and evenings may finish late.
Salary: Will be discussed directly with the individual candidates. A bi-monthly base salary is paid, plus commission on paid activities. Compensation includes accommodation, work permit if required, annual flight reimbursement on completion of the contract and pro-rated dive insurance. We regret we are unable to offer any medical or dental insurance.
Accommodation: This is provided as shared accommodation so best suits an established couple, although same sex friends/partners may also be considered.
Food: Staff are provided with staff meals when on duty as prepared by the kitchen – we are unable to accommodate any special dietary needs. All other food and beverage is the staff’s own responsibility.
Responsible to: Company Directors and owners, Island and Accounts management.
All aspects of running a small PADI dive and snorkel operation – a full range of PADI courses, snorkel, picnic lunches, sunset cruises and general boat trips.
Setup and departure greet of guests on sunset cruises, evening cocktail cruises or special boating expeditions.
On occasion, the dive boat may be required to stand in if the guest ferry is inoperable or in cases of larger seaplanes for guests to embark/disembark when unable to beach.
Basic maintenance/trouble shooting of boats with outboard gas engines (Yamaha). The boat fleet includes vessels from 14ft Maverick Skiffs, 24ft Maverick Pathfinders, 32ft twin engine Regulator, purpose built twin engine guest and supply ‘ferry’ and small 14ft outboard run around skiffs.
Maintenance, ordering and regular inventory control of dive equipment, compressor and snorkel gear.
Liaising with guests on their fishing needs, both advance bookings and last minute bookings this includes lunch/drinks cooler requirements, fishing tackle (rods, flies, jigs, bait) and any special instructions.
Booking and recording of guides and reporting back to Island Manager keeping him fully updated.
Ensuring guest needs are fully met and that each guest is personally introduced to their guide and have everything needed prior to departure from the dock.
Maintenance, ordering and inventory of kayaks & paddles, paddle boards, tennis equipment and other recreational equipment – such as bikes, sand toys, games and water inflatables etc. Conducting beach walks, escorted kayak trips, kids treasure hunts, pool try dives, blue hole visits and any other activities that guests may enjoy/require – particularly in cases of poor weather.
The resort is split between hotel accommodation and privately owned villas. Some homeowners own their own vessels which are kept either on trailers on land, or at the dock. Activity staff are responsible for assisting the Homeowner with their boating needs – which may include launching boats prior to arrival, simple maintenance checks, liaising with the local mechanic and in some cases assisting the Homeowner in purchase and delivery of boat specific parts.
We currently have 8 slips capable of housing up to 50-60ft vessels with power supply and water on the dock. Activity staff are responsible for assisting boats to berth, guiding in through the entrance channel if needed, and submitting receipts to the office for accounting on any boats in dock. We also are attracting a growing number of day boats with guests coming for lunch or a special event who may also need assistance.
As a family-run business, staff are also expected to work closely with the family members (Directors) and consider their needs just as they do the guests. We are a dog-loving bunch, so staff often get to enjoy having the family dogs around the place and in our office environment – if you are not a dog fan, this may not be the position for you as you will come into contact with them on a daily basis.
Checking and keeping up to date with reservations and emails several times a day at a minimum.
Liaising with Reservations Consultants regarding activity specific questions, advance bookings and/or emailing directly with guests in order to meet their specific needs.
Ensuring guest receipts for billing are signed and handed into the office in a timely manner as soon as possible following the event – ie fishing receipts are turned in usually by 9am. Diving/snorkel receipts on return from the trip.
Close communication with Guest Services via phone, iMessage and email is required.
Notification of dive/boating activities is performed via group chat iMessage for every trip.