Description: Urban Nomad Unbound Adventure
Dive Centre Manager
Starting 1st October 2021
Hours: Full Time availability in office 9am to closing. (6 days per week, including weekends, Festivals and general holidays as required) Salary: According to skills and experience
Location: Pondicherry, Goa & Andaman (Any location by company choice)
Urban nomad Adventure is a well-known, busy and successful PADI Dive Centre Resort, At present with the pandemic we are One of Indias 2021 Top rated dive centres offering more than Scuba Diving. We are worldwide known as a sailing & Kayaking school, Urban Nomad provide recreational adventures and technical diving at all levels. We are a complete Paid system and maintaining high standards for all our adventures.Our Crew that is lead by our course director and manages by other staff instructors makes this place the perfect place to learn scuba diving. We offers courses at all levels starting with Open Water all the way to Advanced Trimix Instructor or for that matter our own in-house program GO PRO & BEYOND Something that every professional would live to be a part of. The centre offers daily shore diving at few locations with the option of daily boat dives and live-aboard safari services depending on the requirements of each customer. In addition, Urban Nomad takes great prides in itself on its environmental credentials and AWARE programs we run on a regular bases.
The Centre Manager is a key member of the company’s leadership and management team, leading the centre to deliver excellent and safe customer experiences and service through the efficient management and oversight of daily dive operations, retail sales, hospitality opportunities, delivery of all marketing and promotion activity and all other aspects of the customer journey. This includes responsibility for accurate dive related and equipment record-keeping, customer invoicing and managing those aspects of the centre’s budget that have been delegated to the Centre Manager.
To apply please send a Covering Letter and CV to jPLEASE SEND US YOUR WRITTEN APPLICATIONS TO: firstname.lastname@example.org email@example.com
Please include your CV/resume, and a recent photograph.
We are happy to get back to you as soon as possible.
Please send the documents in PDF format wherever possible. Applications received without both a covering letter and a CV may not be considered.
Job requirements: In addition, the Centre Manager is responsible for the leadership and management of the various groups of dive instructors, administrative (counter) staff, compressor room teams and other staff.
Essential knowledge, skills, and experience:
Sound commercial knowledge and understanding
Fluent written and spoken English
Active interest in the dive industry
Excellent standards of numeracy and literacy
Advanced experience of using Excel, Outlook, and Word.
Internet and digital/social media awareness
Customer Care skills
Good understanding of Health & Safety, risk assessment
Ability to deal confidently with range of people – customers, colleagues,
Willingness to attend meetings and conduct Team training programs
Interaction with all government agencies that are directly or indirectly a part of the sport.
Strong leadership qualities but must also be able to lead by example ‘hands on’ and work from own initiative.
Follows and interprets guidelines with flair and imagination to the benefit of the business.
Evidence of the ability to combine a variety of different tasks at any one time.
Good team player and aware of the big picture.
Takes pride in high standards of presentation and has an eye for detail
Ability to motivate themselves and act on own initiative
Willingness to attend meetings/training courses
Demands high standards of presentation and behaviour
Minimum of two years management experience
Experience working in high pressure, fast paced environment
Proven management of employees (including reviewing performance)
Good recommendation of experience of direct planning, setting and management of
Can demonstrate a creative and innovative approach in a work environment
Cash handling and use of financial reporting systems
Please note that Urban Nomad Adventures is an offers courses from other ocean agencies like RYA. Urban Nomad is a Non is a non-smoking dive centre. For more information on our centre and work, please see our website www.urbannomadadventure.com, or look us up on social media (Facebook and Instagram)